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Whether statements are something that come to your mailbox or your email inbox, it’s important to look at them each month. Statements show much more than just your monthly transactions—they show your current rates, your balances, and can be a indicator if you’ve fallen victim to fraud.

Starting with the new statement period beginning September 1st, 2025, our American Heritage statements will have a new look. We believe this new appearance will make it simple and easy to find the information you need. Here’s a breakdown of what to expect, as well as a guide in how to read your statement.

Account Details and Messages

You’ll see some common elements at the top of your statement. Here’s what you’ll find:

• Your account number. This will be partially hidden for your protection and security
• The statement period
• Our website and a phone number to contact us

Near the top of the statement, you’ll also find a piece promoting important messages or offers from American Heritage. These could be for a savings product, a loan, or more—be sure to keep your eye out for these exciting offerings!

Your Account Summary

To see your accounts at a glance, you’ll want to look at your Account Summary. This section details your account balances as of the end of the statement period. Here you will find your primary share, or savings account, as well as any checking or money market accounts you have. The balance is what remains in your account following any transactions you made within the statement period.

Your loan balances are also in the Account Summary section. You’ll see any remaining balances for open loans you have with American Heritage—this could be an auto loan, a personal loan, or others. The amount of interest you’ve paid to date on the loan, as well as within the year, is also included here.

Your Transaction History

The Transaction History section details deposits and withdrawals within your American Heritage accounts. This will always include your Primary Share, or Savings, account, as well as any Checking or Money Market accounts you have with us. This section also has dividend information, which is the amount of earnings your account has accrued. This earnings rate will be listed, as well as how much you earned this period and to date within the year. Your Annual Percentage Yield, or APY, will also be displayed. This is the percentage of earnings your funds will accrue over the course of a year.

Transaction History also shows your account activity. Think of this section as your end result for your accounts following a statement period’s end. If you want to take a quick look at your accounts, this section provides your beginning account balance (set at the start of the statement period), a total of your withdrawals and deposits, and your ending balance for the statement period.

This section also has a detailed breakdown of your transactions during the statement period. You’ll find a list of all of your deposits and withdrawals here and will see dollar amounts and store and vendor names. While this section may be a bit longer than others (depending on your account activity), it’s good to look here. Any transactions you can’t recall making could be indications of fraud.

Lastly, you’ll also find a summary of fees paid. This includes any return items fees that may have occurred during this statement period, as well as any overdraft fees you may have incurred.

Loan Account Details

The Loan Account section operates much like your Transaction History, just for details regarding your American Heritage loans. This would include any auto loans, personal loans, or others you may have with us. In the Loan Account section, you’ll find the annual percentage rate (APR), as well as the periodic rate, or daily rate, of interest.

Your beginning balance will also be listed, as well as payments you’ve made, providing you with your current loan balance. The next payment amount and its due date will also be stated. There will also be an area that looks like the transaction history, which is a record of your last completed payment. This line will show how much was paid, as well as what portion of that payment was applied to the principal and what was applied to the interest.

Credit Card Statements with American Heritage

While a credit card statement is fairly similar to a normal monthly statement, there are some key differences. Here’s what to look for:

• Your Credit Limit - this is the total amount of credit your account has access to, and that you've been approved for
• Your Credit Available - this is how much credit you have available as the end of the statement period; to put it simply, it's the result of your credit limit minus what you've spent (the total balance)
• Your Total Balance - this is the total amount you've spent using your credit card, and is the amount of money your payments go towards

With your credit card statement, you’ll also have familiar elements like your transaction history, fee summary and areas that show how much interest was charged to your account.

Why Should You Read Your Statements?

With the prevalence of mobile and online banking, it may seem trivial at first to read your monthly statements. But there are several reasons why it’s crucial to spend a few minutes reviewing your statement each month. Here are some of the top reasons:

• You may notice a charge you don’t recall making, which could be an indication of fraud. If you don’t recognize the company, the amount spent or deposited, or something just feels off, it more than likely is.
• Reviewing your spending each month is a great way to help budget. Your statement will show deposits and withdrawals, allowing you to judge if you need to adjust your budget each month.
• It's much easier to track your spending habits when looking at your statement. You’ll be able to view where your money went within the month, and if there’s any spending you need to scale back.

Do I Need to Receive My Statements in the Mail?

These days, snail mail isn’t always the preferred method of communication for everyone. While many banks and credit unions do send paper statements to customers or members each month, most also offer electronic versions of statements. These can be accessed either online or in a mobile banking app.

Here at American Heritage, we encourage all members to take advantage of eStatements. These are electronic versions of your monthly statement, which can be sent to your email and/or accessed 24/7 via your Online or Mobile Teller account. To learn more about eStatements, click here. You can sign up to receive them in your Online Teller account.

Whether it’s gathering the past year’s statements for tax season or going back to reference last month’s, you’ll have an easier time when using eStatements.

We Appreciate Your Cooperation!

We thank you for your patience and cooperation as we implement our new statement design, and it’s our belief that you will find this update easier to read. For additional details on our statement update, click here. If you’d like to sign up for eStatements, get set up in Online Teller here.