Report a Lost or Stolen Card

Take action quickly to avoid additional setbacks.

If your American Heritage Platinum Credit Card, Cash Reward Card, or Independence Debit Card has been lost or stolen, act quickly to guard against misuse and fraud. We can also help you get a replacement card if yours has broken.

De-activate your card via OnLine Teller

  1. Click on Online Account Login and log in using your User ID
  2. Go to Member Services and select “Card Services”
  3. Report your lost or stolen card

Call Member Service

During regular business hours: 215.969.0777 or 800.342.0008

24/7 including after business hours: 800.991.4965